You’ve got an estimate in your hand, and the part you keep going back to isn’t the design or the color of the pavers, it’s the terms of the payments. Giving a five-figure payment to someone before a single stone has been laid for your patio is what keeps people from signing. And it should be. You’re not being difficult, just careful with your money.
My name is Randy Thompson. I left an aerospace career to start All Out Hardscapes & Lighting Solutions, and over the last 10-plus years my crews and I have built more than 150 patios, walkways, and outdoor living spaces across Savannah and the Lowcountry, from Wilmington Island to Savannah Quarters. The company is veteran-owned, and we are a certified Techo-Bloc Pro installer. I wrote the payment terms on every one of those jobs, and I’ve had this conversation with clients more than 150 times.
This is what I believe. No homeowner should pay for a whole patio before it exists. Not to me, not to anybody. A deposit is normal and there is a specific reason for it, but paying the whole amount up front takes away any leverage you have and gets you nothing for it. The money on a patio job should be paid in two parts, and you should be able to know exactly what each one covers.
So Do I Have to Pay for the Whole Patio Up Front?
No, and if a contractor asks you to, he just answered the question of whether you should hire him for the job at all.
A deposit before work starts is normal practice for this kind of business, and it doesn’t have anything to do with a contractor worrying you might not pay. A patio uses lots of material, so before even one person shows up with a machine, somebody buys tons of crushed stone, pallets of pavers, and the jointing sand and edging that go with them, then pays for it all to be delivered to your house. That material has to be bought and paid for at the supplier before it arrives. That’s what the deposit pays for.
What a deposit shouldn’t ever pay for is labor that hasn’t happened yet. That’s the difference, and it’s a clear one. Money for material that’s about to arrive in your driveway is reasonable. Money for a finished patio that doesn’t exist is not.
Two things will change the amount of a patio deposit: what the material package costs, and how much of the total job that package is. A premium paver on a small space will put more of the money into material. A simpler paver on a big open area will use more for labor. So here’s how we handle it, and you can measure any other estimate to it. Our jobs are half down and half on completion, with one adjustment: the deposit is 50% of the job or the cost of the materials, whichever is greater. When the material package is more than 50% of the cost, then the deposit covers the materials instead of the flat 50%. Either way, we are not paying for your materials up front and you are not paying for the work we haven’t done.
Draws, Deposits, and What Those Words Actually Mean
A deposit is money that you pay to someone before work starts. A draw is something different. A draw is a progress payment that’s tied to certain milestones in the building process. So on a long project the contractor sends a bill as the work finishes each stage. Foundation poured, draw. Framed and dried in, draw. That structure exists because a house takes months, and nobody can keep that much labor and material on their own books while that happens.
A patio isn’t that sort of job. Unlike building an entire house, it’s a small, self-contained project. There’s no framing stage and no mechanical stage to send a bill for. Two payments will do on a patio what four or five draws do on a house: they keep the money coming at the pace of the work. If a patio contractor gives you a schedule with more than one draw, ask him what each draw is for, and if he can’t name the milestone, then it isn’t a draw schedule. It’s just an installment plan that gets him paid before the work is done.
Words matter when you’re comparing estimates side by side, because deposit, draw, and down payment get used interchangeably by people who should know better. What you want on the page is the amount of money, what milestone it is released at, and a simple statement of what it covers. If any one of those three is missing, then that’s the question to ask before you sign.
What Is My Deposit Actually Paying For?
It’s paying for materials, specifically the material that comes to your house on a truck and sits in your driveway where you can see it.
When we build, the deposit covers the stone base, the pavers on pallets, the polymeric sand, and the edge restraint. We build on an open-graded base, and that means clean crushed rock with no fine dust mixed into it, so the gaps between the stones remain open and the water will go straight through and not get trapped underneath. Polymeric sand is the jointing sand with a binder in it that hardens once it gets wet, so the joints lock instead of washing out when it rains hard. Edge restraint is the rigid border that holds the outside row of pavers so the field won’t move. All of this is bought and delivered before anybody starts digging.
Here’s the part most people don’t usually think about, and it’s why our deposit rule has a “whichever is greater” clause. Material is paid for in full at the supplier before it is delivered, and it sits on your property days before the patio is finished. If a contractor collects a deposit that’s less than the cost of his own materials, he’s covering the difference with cash from somewhere else until he gets your final payment. That works right up until it doesn’t, and then a job will have a delay with the pallets still banded on the driveway. A deposit that covers the real cost of the materials is not a contractor trying to get extra money from you. It’s a contractor who isn’t paying for your job with money that belongs to somebody else’s job.
The good side of that arrangement is that you can keep track of it. Stone gets dumped and pallets show up. You can go outside and see what your first check bought before anybody starts working. A material-backed deposit is the only kind you can verify with your own eyes.
What Payment Terms Should Make Me Walk Away?
If you give us an estimate, we can tell you a lot about how a company runs by looking at the payment section of the invoice by itself. These four things should cause you to think twice.
- The full amount up front: No patio job requires 100% before work starts. Material is the only thing that has to be paid for first, and material isn’t the whole cost.
- A deposit without detailing the scope of the work: A number by itself tells you nothing. The deposit should be next to a written explanation that says what’s being built, in what material, at what square footage.
- Cash only, or any payment that leaves no record: A check or a card gives you proof of what you paid and when. That record is the only thing you have if something happens on the job.
- A balance tied to a calendar instead of a finish: “Balance due in 30 days” and “balance due on completion” aren’t the same thing. Completion is tied to your patio being done. A calendar date keeps running whether the crew shows up or not.
None of that requires you to know the first thing about hardscaping. It’s reading the money part of the contract as thoroughly as you read the design side.
When Do I Pay the Balance?
On completion. Not at the halfway mark, not when the base goes in, not when the crew leaves for the weekend, but when the patio is finished.
That timing is there for you, not for us. Your second payment is the only leverage a homeowner has left once a project has started, and the money should stay in your pocket until you’ve checked out your finished patio. You get to look at the cuts, the lines, the joints, and where the water goes before you give us that check. A payment when the job is finished is what keeps a contractor honest at the end of a job, and the end of a job is exactly where corners get cut on the ones that go bad.
We build patios so we don’t have to come back. That’s the way we run the business, and a payment that’s tied to completion holds us to that standard. Completion needs to be defined on the page instead of left to a handshake, and it includes: the patio built, the joints set, the site cleaned up, and you standing on it. If the estimate in front of you doesn’t tell you what finished actually means, then ask before you sign, not after.
Should I Finance the Patio Instead of Paying in Two Chunks?
You can. We offer financing on every job. Nobody has taken it yet, and we’d rather tell you why than have you find out by reading the fine print. The rate is high enough that it’s a hard thing for us to sell in good conscience.
Part of the reason for that is who we build for. 90% of our work is done on homes in the $600,000 to $1 million range and up, and money hasn’t been a problem on those jobs. 90% of the people we build for write a check the same day. Financing is available because it should be, not because it’s the right move for most of the people we work with.
If the two-payment structure is the only thing keeping you from building a patio, then financing is worth a real look. Check what the total interest cost will be over the life of the loan, not the monthly payment, before you make a decision. That monthly number is meant to seem small, but the total number tells you what the patio actually costs you.
The Situations Where Half Down Is the Wrong Fit
We’d rather lose a job than put somebody in a bad spot with it, so here’s the honest truth.
If writing the deposit check means spending all the money you keep for the house, then this is not the time for a patio. A backyard is the one purchase that will wait. The stone will still be here in the fall and so will we. Making the size of the patio smaller so you can afford to build it is better than going into debt for one you resent every time you look at it.
If you need the cost spread across four or five payments to make it work, that’s not how we do things. Financing is the option for that situation, as long as you understand the rate going into it.
And if what you actually need is somebody to repair a patio that’s already in the ground, we don’t do that. A deposit-and-completion structure that’s meant for new patios doesn’t work for that, and you deserve to know it before you spend an hour on a call with us.
Bring us your ideas, even if it’s just a Pinterest board. We’ll walk your property, design it for free, and put the scope, the material package, and the two-payment schedule in writing before you pay a dollar.
Get a free estimate → or call (912) 730-7867